Help and Support
Suggested FAQS
Academy FAQS
What is the purpose of the academy?
Greater Manchester Cancer Academy is the education provider for Greater Manchester Cancer Alliance. The Academy offers a range of offers that span all care settings and professional groupings, all driven by workforce need. To find out more visit our about us page.
I can’t find the registration link for an event. I am unable to checkout for an event I wish to attend.
You will need to make sure you are logged in to your GM Cancer Academy account to access registration for an event. If you are having trouble checking out, please ensure you have selected the number of tickets you wish to order. If you are still having issues, please email gmcancer.academy@nhs.net.
I haven’t received a link for a webinar I have registered to attend.
Once registered you will receive a diary reminder for the webinar and then receive the link to join the webinar 24 hours prior to the event taking place. If you haven’t received a link or are having issues joining, please email gmcancer.academy@nhs.net.
I’m having trouble accessing course content. Who can I contact for help?
If you’re experiencing technical difficulties, please reach out to our team through the contact form or email gmcancer.academy@nhs.net.
Are the courses CPD accredited? Can I use the eLearning for my revalidation?
Yes, all the education on the academy is CPD accredited. Please check the individual course descriptions for accreditation details. Yes, you can use your learning on the academy to support with revalidation and we encourage you to utilise the ePortfolio platform to showcase your learning and development.
What accessibility features are available on the eLearning?
This is automatic in the modules, e.g. ALT text, captions on videos, screen reader.
How long do I have access to the eLearning courses? Can I pause and resume my eLearning course?
Once enrolled, you will have unlimited access to the learning/resource even when you have completed. All eLearning modules allow you to pause and resume at your convenience and your progress will be saved automatically.
How do I track my progress in eLearning courses?
You can track your progress through your personal dashboard, where you will see completed modules and any progress on courses you are enrolled on.
Are webinars recorded for later viewing?
Yes, if you miss a live session all webinars are recorded and will be available on demand on the academy website once available.
What are skills labs, and how are they different from other learning formats?
Skills labs combine expert instruction with the opportunity for learners to practice clinical skills in a simulated environment. Learners work in small groups to practice clinical techniques under the guidance of experienced instructors.
ePortfolio FAQS
What is an ePortfolio? Who can use the ePortfolio platform?
The ePortfolio is a digital platform where healthcare professionals can store, organise, and log their qualifications, skills, and learning achievements. It helps track learning and development and support career progression. The ePortfolio is suitable for all healthcare professionals at all levels or practice.
How do I create an ePortfolio?
To access the ePortfolio, you must register an account with the academy website. Once this is complete, you will be able to access the ePortfolio via the navigation bar and begin building your career portfolio.
How do I know which level of practice I am?
Level of practice is determined by the associated knowledge, skills and capability associated for specific roles within healthcare. The ACCEND framework provides recommendation on which roles tend to be associated with each level of practice and can be found here. If you are unsure of your level of practice, please discuss with your line manager.
Can my manager access my ePortfolio account? What happens if I change organisation?
Your data is stored securely and shared only with those you choose. The academy will not share an individual’s personal content with other parties. If you change employment, you will continue to have access to your ePortfolio and will continue to support your development throughout your career.
Is the ePortfolio secure and private?
Yes, we take privacy and data security seriously. Your data is stored securely and shared only with those you choose, please see our privacy policy for further details.
How do I report a problem or request new features for the ePortfolio?
We value your feedback! If you encounter any issues or have suggestions for new functions, please use the Feedback form or email us directly gmcancer.academy@nhs.net.
How do I use the new 'My Profile' dashboard?
To learn how to utilise the new functionalities within the ‘My Profile’ page, please watch our tutorial.
Time stamps:
00:00 – 00:10 Introduction
00:10 – 00:30 how to update your profile
00:30 – 00:43 Domain progress
00:43 – 01:53 How to use your calendar
01:53 – 02:44 My Milestones
02:44 – 03:18 My 12 month goals
03:18 – 04:05 My Activity
04:06 – 06:38 how to add an entry
06:38 – 07:04 how to use my learning library
07:04 – 08:00 how to use my entries and export to pdf
Where can I find the main ACCEND framework?
In the navigation bar at the top of the page, please select “ACCEND Framework”. This will take you to the main framework where all domains and capabilities are listed.
How do I search for education that has been pre-mapped to ACCEND?
Select ‘ACCEND Framework‘ in the navigation bar at the top of the ePortfolio page. Here, you can expand each domain to view its capabilities. When you open up the capabilities, a Libraries panel will appear on the right-hand side. Select the black book icon next to the capability to view any education resources that have been mapped to it.
This will then display a full list of pre-mapped education to help guide and inspire your learning for that specific capability. If you’d like to save any of these resources to come back to at a later date, you can bookmark them in ‘My Learning Library‘.
To access this, go to the ‘My Profile’ dashboard and select ‘My learning library’ at the top of the page.
